We accept the file formats STL, 3DS, 3DM, OBJ, WRL, MATPART, STP, SKP, SLDPRT, STEP, CATPART, IGES, MODEL, MXP, and MGX. 

For other file formats you can request a manual quote. In that case, please compress your file(s) (e.g. as a ZIP, RAT or 7z file) and ask for a manual request. One of our support engineers will then contact you.

File formats with color information

Some file formats are able to include colors or textures in the file (e.g. colored STL), while others store the texture in a separate image file (GIF, JPG or PNG) and map-file (OBJ).

If your model has textures, group all files related to the model into a ZIP file and upload it. To show and handle the textures correctly the archive should not contain any additional folders, this way we will be able to process all necessary info to print it the way you want.

How to check? Well, if you see your texture in the 3D print lab preview, then we have the info. However, if you see a mono-colored or un-textured model, it’s possible there’s some info missing. If this happens, check your export settings and the 3D file format used.