Can I pick up my order at Materialise?

What are the HS codes for my ordered products?

How can I use UPS My Choice?

General shipment information

How long does shipping take?

How soon can I get my part?

How much does shipping cost?

Can I ship to a different address than my own?

Can I track my shipment?

Where do you ship from?

Which countries do you ship to?

Refunds for canceled orders

What's the difference between UPS Standard and UPS Express Saver?

Why was my order canceled?

Why is my order on hold?

Do you offer quantity discounts?

How can I track the progress of my order?

How do I update my order?

Can you speed up my order?

What if my model uploaded successfully, but cannot be printed?

Can I combine two or more orders in one shipment?

Is it possible to get a rough price estimate before I have a 3D file?

What can I do if I get the error message "invalid VAT number"?

How can I cancel a recently placed order?

I have a question about my order

Credit card payment problems

How are UK shipments handled?

End of year rush